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About Berrylook

Get BerryLook coupon codes, promo codes, discount codes & voucher codes which is a worldwide online store that provides the newest fashion apparel for women! BerryLook.com has dresses, tops, outerwear, shoes, knitwear, clearance, accessories, curve bottoms, and swimwear for girls and ladies. BerryLook has more than 10,000 products in different styles!

Berrylook FAQ's

 

When will I receive my product after placing the order?
After receiving the consumers' order, the period required to deliver the product to your doorstep is 4-9 working days. When the product is sent for shipment from the warehouse, you will get an e-mail instantly informing you about the product delivery time.
How can I trace my order easily?
You can check the product status at your BerryLook account which will be simply noticeable on the “My Orders” page and “Order Details” Page. Furthermore, when the parcel has been sent to shipment, you will receive a shipment code from which you can trace your order.
Is it possible to change the address of product delivery?
As per BerryLook policy, sign in to your account and go to my account, where you can change all your information. If you find any further resistance do not hesitate to contact them via email at service@berrylook.com. BerryLook customer representatives will assist your queries at the moment when you realize that you want to change your delivery address.    
If I want to cancel my order?
This type of problem occurs in these situations when;
  • Order payment procedure is “Incomplete”, Communicate with BerryLook customer representatives for any amendments and cancelation of the product order.
  • The product has already been paid off but has not shipped out yet, you can contact BerryLook to get a complete refund.
  • If the order is dispatched from the warehouse, BerryLook cannot help you to cancel the order. The only option you can choose is to send back the packed products and we will refund the money upon our receipt of the returned item(s).
What should I have to do if I received the wrong order?
If you have received the wrong product, then provide the order number and required details you have received after placing the order to the customer service of BerryLook. The customer service team will respond to you within 24 hours. Once our representatives confirm incorrect delivery of the product they will refund you or dispatch an alternative item. (if applicable and available). BerryLook will decide based on the availability of the product whether you need to return the wrong product or not and compensate the return shipping fee once when we receive it.
 

Shopping tips

    If you did not receive the product within the (BP) Buyer Protection period, BerryLook ensures a cash back assurance. If the product does not fulfill your requirements or not as you ordered, then the BerryLook will payback within 15 days and the claim process limit.
    Carry brief research of the seller that the business is legitimate or not. Act smart enough to update yourself regarding the company policies and customer rights. If you have not received the order within 60 days, you have to claim your money or extend the protection time.
    Furthermore, shipments have a code to trace the location of your product without going to franchise. For great deals, the buyer can amend the terms of the proposals provided by the seller. You offer a different proposal, at own conditions and feasibility. If you succeed in convincing the seller of your terms and conditions of trading, it is beneficial for you in the future to deal again with a similar seller. Or, if it's a disputed situation for both parties, wait a few days until BerryLook automatically mediates the dispute and offers another different solution.

More About Berrylook

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Whenever a customer takes a risk to shop online from an e-commerce store, they had only a tense thought that whether the product will be according to my requirements or not! We do not deal like penny-saving companies. We deliver quality and build trust by our tremendous service priorities.

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