About Duty Free Crystal
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Duty Free Crystal FAQ's
When will I receive my product after I place the order?
After you order a product, it will take 4-9 working days to get to your doorstep. As soon as we ship your product, you will get an email right away that tells you when it will be delivered.
How can I track my order?
You can check the product status on your DUTY FREE CRYSTAL account. You will see this information on the "My Orders" page and the "Order Details" Page. You will also receive a shipment code when your order is sent to be shipped. This code will allow you to track your order.
What to do if I receive the wrong order?
At DUTY FREE CRYSTAL, we always make sure that this doesn't happen to any of our beloved customers. But since this is possible due to a mistake, please contact our customer support to get a resolution as soon as possible because we're always willing to help.
What if I see a price missing from my order?
Sometimes prices could be incorrect due to technical difficulties or issues with website service. You can confirm your total during checkout before making payment. If you still see a price missing from your order after checking out, then please feel free to contact us for any assistance that you require. What if I don't receive my order?
You will receive an email once your order ships that will contain the shipment tracking code. If your package is lost or stolen, please contact us for assistance right away so we can help track down your missing items.
Does DUTY FREE CRYSTAL accept returns?
You can return products purchased from DUTY FREE CRYSTAL within 30 days of purchase in original condition and packaging. Please note: All shipping charges for returned merchandise are non-refundable unless it's our fault (i.e., we shipped you the wrong product).
Can I cancel my order?
You can cancel your order any time before it is shipped. You will be able to do this by contacting our customer support team or by canceling the order directly on your DUTY FREE CRYSTAL account.
Are all the coupon codes always legit?
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When it comes to saving money with coupon codes, nobody beats DUTY FREE CRYSTAL. Our staff has committed itself to keep up with every possible sale happening now so that you can save big on what you need. We organize everything in one place so that it's easy for customers to find their favorite items and get the best savings on them. We're always available at your convenience because we really care about our customers' happiness.
More About Duty Free Crystal
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When you shop at DUTY FREE CRYSTAL, our customer service team works to ensure that every item is checked for quality before it leaves our warehouse. We want all customers to be satisfied with their purchases and not have any problems.
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