About Eastessence is a US-based online leading e-commerce store presenting simple Islamic and traditional clothing for men and women. Eastessence serving the Islamic community in the online fashion world and offers a wide range of products at market-competitive prices, comprising different kinds of abaya, jilbab, hijab, kaftan, Pakistani clothing, Bangladeshi clothing, modest clothing, and special Islamic occasional dresses.

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Eastessence FAQ's

When will I receive my product after placing the order?

After receiving the consumers' order, the period required to deliver the product to your doorstep is 4-9 working days. When the product is sent for shipment from the warehouse, you will get an e-mail instantly informing you about the product delivery time.

How can I trace my order easily?

You can check the product status at your Eastessence account by clicking the track order button. Or you can email us at for further assistance. Furthermore, when the parcel has been sent to shipment, you will receive a shipment code from which you can trace your order.

Is it possible to change the address of product delivery?

As per Eastessence policy, sign in to your account, where you can change all your product information. If you face any further inconvenience do not hesitate to contact us at our toll-free number (888) 587 8417. Or you can email us at Our Eastessence customer representatives will assist your queries at the moment when you realize that you want to change your delivery address.    

If I want to cancel my order?

This type of problem occurs in these situations when;

  • Order payment procedure is “Incomplete”, Communicate with Eastessence customer representatives for any amendments and cancelation of the product order.
  • The product has already been paid off but has not shipped out yet.
  • If the order is dispatched from the warehouse, Eastessence cannot help you to cancel the order. So do contact before the order is posted to address. Other than that, terms and conditions will be applied in accordance with the product details. Please do read service policies and terms and conditions.

What should I have to do if I received the wrong order?

If you have received the wrong product, then provide the order number and required details you have received after placing the order to customer service of Eastessence. The customer service team will respond to you within 24 hours. Once our representatives confirm incorrect delivery of the product they will refund you or dispatch an alternative item. (if applicable and available). Eastessence will decide based on the availability of the product whether you need to return the wrong product or not and compensate the return shipping fee once when we receive it.

Shopping tips

    Conduct brief research of the seller that the business is legitimate or not. Act smart enough to update yourself regarding the company policies and customer rights. If you have not received the order within 60 days, you have to claim your money.

    Furthermore, shipments have a code to trace the location of your product without going to franchise. For great deals, the buyer can amend the terms of the proposals provided by the seller. You offer a different proposal, at own conditions and feasibility. If you succeed in convincing the seller at your terms and conditions of trading, it is beneficial for you in the future to deal again with a similar seller. Or, if it's a disputed situation for both parties, wait a few days until Eastessence automatically mediates the dispute and offers another different solution.

More About Eastessence

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We aim to build trust and quality

What more do you wish for? All the product's prices are comparable to ensure price compatibility. You can get the Eastessence best discounts and exciting deals when buying a single product or in a bulk quantity. We provide a platform to every business to boost their sales while maintaining quality standards and customer satisfaction.

Whenever a customer takes a risk to shop online from an e-commerce store, they had only a tense thought that whether the product will be according to my requirements or not! We do not deal like penny-saving companies. We deliver quality and build trust by our tremendous service priorities.

new-arrival New men's wear

Abaya collections at Eastessence

Extra 20% off on $50+ valid sitewide

Kurtis and Tunics

Ramadan collections

BUY 2 HOODIES Get 1 Free

Extra 20% off on $50+ valid sitewide

Marketplaces Collections at Eastessence

Outlet with upto 80% off

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