When will I receive my
product after I place the order?
After you order a
product, it will take 4-9 working days to arrive at your doorstep. As soon as
we ship your product, you will get an email informing you when it will be
delivered.
How can I track my
order?
You can check the
product status on your Hoka One One account. These details can be found on the
"Order Details" and "My Orders" pages. As soon as your
order is shipped, a shipment code will be sent to you. This code will allow you
to track your order.
What to do if I
receive the wrong order?
At Hoka One One, we
always make sure that this doesn't happen to any of our beloved customers. But
since this is possible due to a mistake, please contact our customer support to
get a resolution as soon as possible because we're always willing to help.
What if I see a price
missing from my order?
Sometimes prices could
be incorrect due to technical difficulties or issues with website service. You
can confirm your total during checkout before making payment. If you still see
a price missing from your order after checking out, then please feel free to
contact us for any assistance that you require.
What if I don't
receive my order?
You will receive an
email once your order ships that will contain the shipment tracking code. If
your package is lost or stolen, please contact us for assistance right away so
we can help track down your missing items.
Does Hoka One One
accept returns?
You can return
products purchased from Hoka One One within 30 days of purchase in original
condition and packaging. Please note: All shipping charges for returned
merchandise are non-refundable unless it's our fault (i.e., we shipped you the
wrong product).
Can I cancel my order?
You can cancel your
order any time before it is shipped. You will be able to do this by contacting
our customer support team or by canceling the order directly on your Hoka One
One account.
Are all the coupon
codes always legit?
This is what we are
known for. We provide 100% legit and working Hoka One One coupons, promo codes,
and deals to help you save money.