When
will I receive my product after I place the order?
After
you order a product, it will take 4-9 working days to arrive at your doorstep.
As soon as we ship your product, you will get an email informing you when it
will be delivered.
How
can I track my order?
You can
check the product status on your La Roche-Posay account. These details can be
found on the "Order Details" and "My Orders" pages. As soon
as your order is shipped, a shipment code will be sent to you. This code will
allow you to track your order.
What
to do if I receive the wrong order?
At La
Roche-Posay, we always make sure that this doesn't happen to any of our beloved
customers. But since this is possible due to a mistake, please contact our
customer support to get a resolution as soon as possible because we're always
willing to help.
What
if I see a price missing from my order?
Sometimes
prices could be incorrect due to technical difficulties or issues with website
service. You can confirm your total during checkout before making payment. If
you still see a price missing from your order after checking out, then please
feel free to contact us for any assistance that you require.
What
if I don't receive my order?
You
will receive an email once your order ships that will contain the shipment
tracking code. If your package is lost or stolen, please contact us for assistance
right away so we can help track down your missing items.
Does
La Roche-Posay accept returns?
You can
return products purchased from La Roche-Posay within 30 days of purchase in
original condition and packaging. Please note: All shipping charges for
returned merchandise are non-refundable unless it's our fault (i.e., we shipped
you the wrong product).
Can
I cancel my order?
You can
cancel your order any time before it is shipped. You will be able to do this by
contacting our customer support team or by canceling the order directly on your
La Roche-Posay account.
Are
all the coupon codes always legit?
This is
what we are known for. We provide 100% legit and working La Roche-Posay
coupons, promo codes, and deals to help you save money.
